SafeSpace Privacy Policy

Who we are

SafeSpace is a mental wellness app that gives people a place to check in on how they're feeling, connect with others going through similar things, and find support. This policy explains what information SafeSpace collects, how it's used, and the choices you have.

Information we collect

When you create an account and use SafeSpace, we collect:

• Account information: your name, username, and email address
• Profile content: your bio, profile photo, background image, and any customization you choose to add
• Content you post: posts, comments, reactions, and messages you send to other users
• Mood and check-in data: the moods and check-ins you choose to log, used to personalize your experience within the app
• Location (optional): if you enable it, your approximate location is used only to show nearby support events — it is never shared with other users
• Device push token: used to deliver notifications to your device, such as alerts when someone reacts to your post or sends you a message

How we use your information

We use the information above to operate SafeSpace's core features: showing your posts to the right audience, connecting you with friends, delivering notifications, and personalizing your feed by mood. We do not sell your personal information to third parties, and we do not use your data for advertising.

Who can see your content

Posts you share may be visible to your friends ("Kin Folk") or, depending on the mode you choose, to the wider SafeSpace community. Your full profile — including your bio, timeline, and customization — is only visible to people you've connected with as friends. You control your own visibility settings within the app.

Data storage and security

Your information is stored using Google Firebase, a widely used cloud infrastructure provider, with industry-standard security practices. While no system can guarantee absolute security, we take reasonable steps to protect your information from unauthorized access.

Crisis and mental health resources

SafeSpace surfaces the 988 Suicide & Crisis Lifeline and other supportive resources at appropriate points in the app. SafeSpace is not a substitute for professional mental health care, and using the app does not create a therapist-client or medical relationship of any kind.

Community standards

SafeSpace is a supportive space, and we hold it to that standard. The following are not permitted anywhere in the app, including posts, notes, comments, and messages:

• Profanity or curse words
• Racial slurs or racially derogatory language
• Derogatory terms directed at any person or group
• Hate speech of any kind

Sexual content and comments are closely monitored. Users can report any post, note, or user directly within the app, and reported content is reviewed. Accounts that violate these standards may be restricted or removed.

Children's privacy

SafeSpace requires users to be at least 17 years old, and is not directed at anyone younger. We do not knowingly collect personal information from anyone under 17. If you believe an account belongs to someone under 17, please contact us so we can remove it.

Your choices

• You can edit or delete your posts at any time.
• You can update or remove your profile information at any time.
• You can request deletion of your account and associated data by contacting us below.

Changes to this policy

If this policy changes, we'll update the date at the top of this page. Continued use of SafeSpace after a change means you accept the updated policy.