SafeSpace Support

Help with your account, common questions, and how to reach us.
In crisis or need to talk to someone right now?
Call or text 988 (Suicide & Crisis Lifeline), any time, free and confidential. SafeSpace also links directly to this resource within the app.

Getting started

After registering, check your email (including spam/junk) for a verification link — you'll need to verify before signing in for the first time.

I forgot my password

On the sign-in screen, tap "Forgot Password?" and follow the link sent to your email to set a new one.

How do I delete a post or check-in?

Tap the "⋯" next to any of your own posts, notes, or check-ins for the option to edit or delete it.

How do I block or report someone?

On any post or profile, tap "⋯" and choose Report or Block. Blocking removes their content from your feed immediately and prevents them from contacting you.

What happens after I report something?

SafeSpace has zero tolerance for objectionable content or abusive users. Every report is reviewed, and we act within 24 hours — removing the content, and for serious or repeat violations, permanently removing ("ejecting") the user from SafeSpace entirely.

How do I delete my account?

Email us below and we'll remove your account and associated data.

Something's not working

Tell us what happened, what device you're using, and what you expected instead — email below.

Still need help?
Email us at Safespaceishome@gmail.com and we'll get back to you.

See also our Privacy Policy.